What is the Best Web Host? – Siteground or Bluehost
One of the fastest ways to get a website up online is through a popular tool called WordPress. It can build you one for free within seconds.
However, the disadvantage here is that your website domain name will look something like this:
If you are looking to get your own website up & running BUT with your very own domain name, then you will need to find a hosting service provider.
What Is A Hosting Service Provider?
This is a business that provides the services needed for a website to be viewed on the internet. These websites and the data are then stored up in the clouds on special computers called servers.
Now, you don’t need to worry about getting too technical into that part of the web, but it is important to know the difference between having a non-hosted site and hosted site.
With a non-hosted site, you use tools such as WordPress, to build websites under someone else’s domain.
With a hosted site, you are able to build websites under your own domain(s).
There are thousands of great hosting providers out there. And so many new-site owners all wonder the same question:
Which hosting service is the best?
The 2 top providers are Bluehost and Site Ground.
These services are used by millions of website owners everyday.
We’ve been online for over 10 years now and have used both to host many of our websites and domains.
In this article, we’re going to draw a comparison between the two using our personal experience to help you decide which one is the best hosting platform for your website.
We will cover 5 specific factors in each of the services:
- Ease Of Use
- Customer & Technical Support
- Speed And Uptime
In saying all of this, the shortcut answer to the question:
Which is better – Bluehost or Siteground?
The answer is Siteground.
- They’re fast.
- They’re efficient.
- They protect your files at ALL times. No viruses.
- They have top-notch security.
- They are quick to help. LIVE Chat 24/7.
- Finally, you can get started with them for $5.95 per month. There are also other plans that you can choose from.
Let’s go through and do a detailed breakdown:
1. Ease Of Use
Everyone wants easy & simple. No one wants to spend hours trying to figure out how to use a tool.
Both Siteground and Bluehost offer a cPanel based solution.
Cpanel is a popular control dashboard that helps you manage your web hosting services. It’s like Facebook.
Facebook has an easy interface where you can access all the different services it provides i.e. facebook marketplace, facebook groups, facebook pages etc.
Now – the difference between Siteground and Bluehost is that Bluehost is constantly filled with promotions of their paid tools. This can be annoying for users.
Siteground has an entirely clean & clutter-free interface.
They’re both easy to use, but for something that is simple, Siteground is the best option.
2. Customer & Technical Support
Before switching to SiteGround, we used to host all of our websites on BlueHost. Though they were a great service, there were a few things that they didnt have:
1. Site Protection
One of the reasons why we switched over to Siteground was because, they offered in-house website security. Whereas, Bluehost didnt. Instead, you had to pay an extra $29-$70USD per month for another service called “Sitelock” to have your websites scanned, checked and protected.
2. No Notifications
What annoyed us the most was that Bluehost completely disabled our account and closed our sites without notifying us. It was because of some malware that we didn’t know about. Instead of kindly emailing us to let us know, our business was completely closed off to clients worldwide. The same thing happened to our domains.
Instead of sending us an email notification or warning saying “Hey, your domain is going to expire soon, go and renew it here…”, we lost our domains.
3. Long-Response Rates For Customer Support
We tried to find help to fix our problem & get our websites back up, however, we were yet faced with another issue. Bluehost had support tickets on their websites, but did not offer LIVE Chat options.
Due to this, we weren’t able to get in contact with them immediately.
We are in different timezones. We’re NZ-based, and they are US-based. If you’re in the US, this may be different for you. However, we had to wait for them to get back to us and this took a few days, which caused a big delay in our business.
So with the lack of security, lack of email notifications and long-support time, we decided to find another service provider.
This is when we switched to Siteground.
There are lots of offers that Siteground have in store, but here are the critical components we found compared to the experience with Bluehost.
1. Strong Website Protection
One of the very first things that stood out with Siteground was how impressive their protection was.
They have an internal system called “Automatic Website Checks”.
This system scans your sites everyday for viruses and malicious codes. Something that Bluehost doesn’t have.
We didn’t need to worry about having our websites and content hacked or accessed because we were 100% protected by SiteGround. Plus, this was included in the plan that we chose.
We didn’t need to pay an extra $29 per month.
2. Automatic Backups
Siteground also offers an element where they automatically backup your websites for you.
If you somehow manage to lose all your files, you can go to their “Backup Database” and restore an older version of your files.
This is double protection and security for us. We’ve had previous cases where one of our websites would fall over, and we could easily restore it within 10 minutes with the previous backups.
3. LIVE Chat 24/7
Finally, their support chat is extremely helpful when you’re stuck or having a problem online.
Though they do give you access to multiple support tickets, you can also jump on and talk to them LIVE at anytime…even at 4 am in the morning!
They also have a knowledge-base of video tutorials that you can look through. Bluehost also offers a similar knowledge-base on their service.
These were the major differences that we have found within the Customer & Technical Support component.
Siteground wins over Bluehost in this area.
3. Speed and Uptime
A high uptime means your website is always online, which is great for business.
Siteground offers you all the softwares and tools to provide you with the fastest hosting out there i.e. SSD Drives, Cloudflare, PHP and HTTP.
These features give you extremely fast hosting & an uptime of 99.99%. This has been outstanding within our very own websites.
Bluehost, on the other hand, doesn’t really show you what kind of software they use. Though they do have a 99.95%, Siteground is our recommended option.
When it comes to storage space, Bluehost wins. Here’s why:
The lowest plan is 10 gigabytes.
The second is 20 gigabytes.
The third is 30 gigabytes.
The lowest is 50 gigabytes.
This is alot for someone who is just starting out.
It increases gradually from there.
Through experience with Siteground, if you reach the storage space limit on your plan, you can either
a) Increase to another plan or
b) Delete some of your files that you don’t need to use.
This is something we sometimes find ourselves getting stuck in.
We’ve found that our storage space problem is caused by the the amount of images and videos that we upload. We are online course creators.
To fix this, we host our media on Vimeo and Amazon S3. However, if you’re going to be building out sites & posting written content, you don’t need to worry about storage issues too much.
The final factor is pricing. Both of these companies offer a decent pricing scheme as well as a range of plans so let’s check them out.
When it comes to the basic hosting plan, Bluehost is a clear winner. Their introductory offer starts at $2.95 per month, which then goes up to $7.99 after the introductory period.
The $2.95 price only comes in effect when you choose the 36 months plan; otherwise, it would be $5.95 per month for 12 months.
Siteground on the other hand starts at $3.95 and goes up to $11.95 per month.
Bluehost $5.45 p/month (intro)
Siteground $5.95 p/month (intro)
The next plan up from our basic hosting option is the middle plan.
If you choose to opt in to the introductory offer on either provider, you will go up to the regular price of $10.99 for Bluehost and it will be $19.95 per month for Siteground.
Bluehost $5.45 p/month (intro)
Siteground $11.95 p/month (intro)
If you are just starting out, most users go either for the Basic or Standard plan.
To conclude our article, the best hosting provider that we recommend is Site Ground. Though Bluehost does cater to your WordPress sites, we have found SiteGround does an even effective job.
They are fast & efficient.
They are reliable & protected.
The only difference we would draw between Site Ground and Bluehost is in the Pricing. However, if you’re serious about the security & protection of your content, we recommend sticking with Siteground.
To get started with your Siteground account, follow the link below: